For immediate assistance, product complaints, service requests, or technical support related to any Havells or Lloyd product, the company provides multiple customer care channels. Always use the official numbers and email for genuine support and to ensure your request is logged correctly for warranty and service purposes.
The main customer care lines operate nationwide and should be your first point of contact for appliances, lighting, switches, cables, and other FMEG products. Service requests are typically registered and dispatched from these central helplines to local service centers across India, including Gujarat.
Primary phone numbers for service and complaint registration
Online channels for written communication
Register requests for repair or maintenance of fans, air conditioners, water heaters, and kitchen appliances.
Obtain guidance and register claims for products still under the manufacturer's warranty period, ensuring valid documentation.
Enquire about the availability of doorstep service for home appliances in major metro and urban areas.
Seek technical assistance, clarification on specifications, or guidance on product usage and manuals.
When contacting customer care, always have your product details (Model No., Serial No.) and proof of purchase (Invoice) ready. This ensures faster validation of warranty status and efficient logging of your service request for quick action by the local service team in your area.
Options beyond the main helpline
For unresolved complaints
Grievance Officer: Ms. Chitra Srivastava
Phone: 08045 77 1313
Only use this channel if the initial customer care attempt was unsuccessful.
Non-service related contacts
Corporate Office Tel: +91 - 120 - 4771000
Corporate Email: marketing@havells.com
E-commerce Support: 08045 81 1290 (For orders, returns, and cancellations).
Website: www.havells.com (To find service center locations).
Whether for FMEG, industrial solutions, or home appliances, the official Havells Customer Care system provides multiple reliable entry points for support across India. Use the provided numbers or digital channels for efficient resolution.
Common queries about contacting customer care
While the IVR system is 24x7, human agent availability typically follows business hours, though some channels like the missed call service and WhatsApp offer registration outside these hours.
Yes, Lloyd (AC, Refrigerator, Washing Machine) has a dedicated Customer Support number: 08045 77 5666, in addition to the common toll-free numbers.
Yes, Havells offers WhatsApp support on 97117 73333, which can be used to register product complaints and initiate service requests digitally.
You should have the product model number, serial number (if applicable), date of purchase, and a copy of the purchase invoice to expedite the service logging process.
Yes. The Corporate Office number (+91 - 120 - 4771000) is for business inquiries, investor relations, and media; use the Customer Care number for product service/complaints.
Use the provided Customer Care and digital contacts for the most efficient service booking and technical support. For industrial sales in Gujarat, reach out to Nipa Agencies below.
Authorised supply, documentation, and site support
No. 18, Fortune Industrial Estate, Nr. Gangotri Estate, Opp. Panchratna Estate,
Ramol-Vatva Road, Vatva GIDC, Vatva, Ahmedabad-382449, Gujarat, India
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